Welcome.

I'm Clifton Evans, a UX professional with over two decades of experience working with some of the largest and smallest organisations in the world. I practice Research & Design for software, mobile and web systems. I have worked internationally and locally, on projects ranging from global and national platforms to local startups with complex apps.

Clevergift

Platform for Giftcards

While Head of UX for this Digital Giftcard Startup, I directed the Product Design of the new CleverGift Platform resulting in a brand new product and service, and another 2 Million investment secured. My team redesigned and customised the platform for global retailers including Brown Thomas, ShopDirect, Zalando, Footlocker & eBay.

Learnovate

Trinity Research Centre

As a Lead UX Researcher with Trinity, I led the research and design recommendations for several client projects in Health Tech and Digital Education. This included a state of the market report on Wearables & Emotion Tracking, substantial research into AR & VR, AI & ML, Chatbots, Gamification, Ethics & Cognition surrounding new technology.

Isobar

Ecommerce Research & Design

Leading Up the UX component of the Dublin office, I optimised research and design processes for larger eCommerce clients, including a 380% increase in conversion for Eir Business. While there, I acted as Head of UX on solutions for Eir, BMW, Hertz, Tayto, Thomas Cook, UCD, Cartrawler & Coillte.

Practice.

Here are case studies of the projects I've worked on over the years, have a look to find out more about each specific project. As well, have a look at my history and experience or download my portfolio or my resume, to get a better idea of how I might be able to improve your project.

· Prototyping Screen Wireframes and Annotations for the System<br> · Iterative Screen Design for MaplePictures.com, the parent company of Lion’s Gate Films

Clevergift

Platform for Giftcards

· Prototyping Screen Wireframes and Annotations for the System<br> · Iterative Screen Design for MaplePictures.com, the parent company of Lion’s Gate Films

Eir

Telco Ecommerce

· Prototyping Screen Wireframes and Annotations for the System<br> · Iterative Screen Design for MaplePictures.com, the parent company of Lion’s Gate Films

ISA

Vehicle Touchscreen

· Blueprinting / Wireframing and Consulting on the Channel 6 Website<br> · Developing a Visual Content Inventory for all the Website Assets

Parenthood

Childbirth Health App

· Architecture and Interaction Design of Software for European Elderly Market <br> · Consultation on Business Development models for User Experience<br> · Drafting an Initial UI and Mental Model to use in Acquiring Investment

Aerlingus

Airline Ecommerce

Ticket ABC came to me to design the first iteration of their ticketless online event management system. I put together personas and scenarios for each of the SMS ticketing use cases, and designed page description diagrams specifying the importance of Page Elements.

European Space Agency

Spacecraft Planning

Ericsson brought me on board to research information visualization approaches and video gaming components for their next generation of network management applications.

Ericsson

Network Research

With Nokia I was researching and designing for various applications and platforms across their range of devices.

Nokia

Gesture Research

· Analyzing the Usability of the Management Store Portal Prototype<br> · Providing Architectural Needs for Redesigning this In-Store System<br> · Consulting with Internal Redesign Team on their Redesign Process

Starbucks

Store Platform

· Worked with Sapient to Develop a Prototype for the Global Vodafone Intranet<br> · Prototyping for Focus Groups and a Council Presentation in Budapest<br> · User Centric Design through Thematic Consistency and Relevance

Vodafone

Global Intranet

· Designed a UI Framework for the Gizmondo Gametrac Device<br> · Paper Prototyping User Interface and the Information Architecture<br> · Invented a model for Text Entry via Joypad through research

Gametrac

Mobile Gaming Device OS

Ticket ABC came to me to design the first iteration of their ticketless online event management system. I put together personas and scenarios for each of the SMS ticketing use cases, and designed page description diagrams specifying the importance of Page Elements.

LexisNexis

Legal & Research Platform

Process.

There are dozens of UX processes that I have worked with extensively, but there are 3 general themes that I use when planning a UX project. These themes are often a general guideline for a more detailed project plan, and they are not always in this order.

Research

Research methods vary depending on the project need, from user testing, human factors evaluations, service design and innovation workshops, to assessing the state of the art, the competitive market and academic advancements. Some projects focus completely on research, providing a complete report on a specific need, and other projects integrate research data into the design.

Planning

Behind every good design lies a decent plan. This plan can be found in the labelling of terminology, the visual cues and indications, or in the users pathways through a system or application. Designing the plan for a product is sometimes the majority of the focus in any given project, requiring a redesign of the information architecture, a new business strategy or reframing the major design concepts.

Prototype

Prototyping tends to be the most indicative of the final product and the design direction. This is an almost essential part of any design or redesign, saving weeks of development time and preventing many foreseeable errors. Prototypes provide essential feedback and the ability to sign off on the product design, before it hits the code.

Experience.

Originally from Vancouver, I was a member of the original User Experience, Information Architecture and Interaction Design communities, and took part in many industry forming discussions, including taking part in the UX and IXD monikers being voted on.

I studied Digital Design at the Vancouver Film School, followed by a Masters in Design for Interaction at Westminster University in London, and I have been researching towards a PhD with Trinity College in Dublin looking at New Forms of Cognition.

Knowledge

Education

Trinity College. Phd in Digital Arts & Engineering.
2012-onward (off books). Dublin. atrl.ie tcd.ie
Practice Based Research into Performance and Design
Researching Frameworks of Cognition and Aesthetics
Designing Prototypes based on Theoretical and Practice Research

University of Westminster. Masters in Design for Interaction.
2003. London. wmin.ac.uk
Evaluation of Design for Cultural and Technological Contexts
Thesis on Design and a Language Learning Network Framework
Presentation of Thesis Work at The Digital Hub

Vancouver Film School. Associates in Digital Design.
1996. Vancouver. multimedia.edu
Digital Design Studies focused on New Media Skills
Project Management, Production, Marketing and Communications
Education for the Professional New Media Field

Skills

I have had significant experience in Design Research, User Testing, Evaluations & Reports, Workshops, Personas & Scenarios, Use Cases & Process Analysis, Requirements Gathering, Paper Prototyping, System Maps, Wireframes & Interactive Prototypes.

Professional knowledge in Visual and Design Software, including Layout, Image and Prototyping tools, and significant experience with professional 3D, Audio, Video and Animation.

Working understanding of development technology, particularly in UI technologies such as Html and Css for Web, & Swift for Apple platforms.

Publications

Report. Wearables and Emotion Recognition.
Trinity Research Centre Publication. 2019. learnovate.ie

Report. UX & LX Review of MyPatientSpace Mobile MedTech App.
Trinity Research Centre Publication. 2019. learnovate.ie

Report. Effect of Gamification on Students With Learning Disabilities.
Trinity Research Centre Publication. 2018. learnovate.ie

Book. New Media Cognition (working title).
Undisclosed Book in process, 2018 onward.

Article. Changing Minds. A Conceptual Framework for Relational Cognition.
Boxes and Arrows Article, 2018. boxesandarrows.com

Articles. Success Stories. Design is Rocket Science. Zen and Art of IA
3 Boxes and Arrows Articles, 2007. boxesandarrows.com

Article. Architecting Our Profession.
Boxes and Arrows Article, 2005. boxesandarrows.com

Book. Thinking Squared: The Object 1 Approach.
Object 1. 2003. London. digitas.com

Article. Exploring Content Filters.
Boxes and Arrows Article, 2002. boxesandarrows.com

Book. Constructing Usable Shopping Carts. eCommerce Design Book.
Apress Wrox Glasshaus Publishers. 2002. London. apress.com

Book. Flash Personalisation. Dynamic Content Studio Book Chapter.
Apress Wrox Friends of Ed Publishers. 2002. London. apress.com

Reviewer. ActionScript Studio, Flash Usability, iMovie, Dreamweaver.
Apress Wrox Friends of Ed Publishers. 2001. London. apress.com

Affiliations

IXDA Initiative Leader.
Online Resources for Industry Tools and Job Seeking.
Interaction Designers Website. 2003 - 2005. ixda.org

UXDA (UPA) Participant.
Usability Professionals and User Experience Presentations.
User Experience Design Association. 2000 onward. uxpa.org

SIG-IA Member.
Community for the Initial Formation of IA and UX as a Profession.
Information Architecture Society. 2000 onward. asist.org

IAI Mentor.
Official mentor for assistance and direction in IA and UX.
Information Architecture Institute. 2008 onward. iainstitute.org

Presentations

Panel Speaker. Future of Work and Learning.
Learning Tech Labs. Dogpatch Labs. 2018. Dublin. learningtechlabs.co

Presentation. Reports from the European IA Summit.
Conference Presentation. Isobar. Dublin. 2015. isobar.com

Presentation. Musical Surfaces.
ATRL. Queens University Belfast. 2013. atrl.ie

Presentation. Sound Interactions.
ATRL. Trinity University Dublin. 2013. atrl.ie

Presentation. State of the Field.
IDC. University of Limerick. 2010. Limerick. idc.ul.ie

Presentation. Gestural & Touchscreen Research.
UXCamp. 2010. Berlin. uxcampeurope.org

Exhibition. Out Cold. Realtime Lifeline System.
Design for the Cold. The Design Exchange. 2005. Toronto. dx.org

Presentation. Experience Cards.
IA Summit. 2005. Montreal. iasummit.org

Presentation. Open Source Design.
Simon Fraser University SIAT Faculty. 2004. Vancouver. siat.sfu.ca

Teacher. Design Council: Teaching Design to Schools.
Designers Into Schools. 2004. London. designersintoschools.org.uk

Organiser / Speaker. Open Source Design & Language as Design.
Interaction Designers Talks. 2004. London. ixda.org

Presentation. Blueprinting: Moving into Precision.
IA Summit. 2004. Austin. iasummit.org

Presentation / Speaker. Towards Comfort.
The Digital Hub. Exhibit3. 2003. Dublin. thedigitalhub.com

Article. Panel Speaker. The Big Issue Debate on eCommerce.
CreateOnline. 2001. London. createonline.co.uk



CV & Resume

Download my Resume to look at my history in more detail.

350kb pdf

Portfolio

Download my Portfolio to browse some of my work.

92mb pdf

Let's chat.

Clifton Evans

Clifton