I'm Clifton Evans, a UX professional with over two decades of experience working with some of the largest (and smallest) companies and organisations. I do Research & Design, for software, mobile and web systems. I have worked internationally, and locally, on projects ranging from global and national platforms to startups with complex apps.
Fintech for Giftcards
I was Head of UX on this eGiftCard Product for Global Retailers including Brown Thomas, ShopDirect, Zalando, Footlocker & eBay. Directing the Product Design of the New Clevergift Platform resulted in a Brand New Product and Service and another 2M Round of Investment. As well, we Designed and Refined the Machine Learning Gift Finding Solutions for Brown Thomas & eBay.
Trinity Research Centre
I wrote numerous UX Reports and Recommendations for Client Projects in Health Tech and Digital Education. This included an Extensive State of the Market Research Report on Wearables, and Substantial Research into Augmented & Virtual Reality, AI & Machine Learning as well as the Ethics and Psychological Effects of New Technology.
Ecommerce Research & Design
Leading Up the UX Component of the Dublin Office, I Provided and Led UX Solutions for Eir, BMW, Tayto, Thomas Cook, UCD, Cartrawler & Coillte. This also included Optimising the Research and Design Processes for a focus on Larger eCommerce Clients, providing a 380% increase in conversion for Eir eCommerce.
Clifton is an extremely reliable professional, very trustworthy and a very hard worker. If anything, he undersells himself and his ability. My client loved his service and attitude.
Project needs vary quite a bit according to the company, and every system is at a different stage of design, so it is important to be flexible in the design process, using the tools and skills necessary for each phase of a project. There are many ux processes I have worked with, but there are 3 core processes I use time and time again when redesigning, designing from scratch, or providing valuable industry knowledge. Keep in mind, these techniques are often separate, and not necessarily, in this order...
Not every good project needs user testing or research, but some of the best designs are based on research and testing. My research methods vary depending on the project need, from looking at user requirements and human factors, to assessing the state of the art and academic advancements. Sometimes I focus completely on research giving clients a complete report on a specific need, and other clients want the research integrated into the design.
Behind every good design lies a decent structure. This structure can be found in the labelling of terminology, the visual cues and indications, or in the users pathways through a system or application. Designing the structure of a product is sometimes the majority of the focus in any given project, requiring a redesign of the information architecture or the major design concepts. Other times structural redesign is just an component of the initial concepting process, integrated into the interaction design concepts.
Paper prototyping, or blueprinting, tends to be the most indicative of the final product and the design direction. This is an almost essential part of any design or redesign, saving weeks of development time and preventing many foreseeable errors. Designing diagrams for every last detail of a system is a fairly common approach, and especially useful for testing paper prototypes with users. Prototypes provide essential feedback and the ability to sign off on the product design, before it hits the screen.
Clifton Evans has just the mix of creativity and analytical thinking that the role requires. Based on my experience of working with him I would have no hesitation in recommending Clifton to any colleague or client.
Here are a handful of the projects I've worked on over the years. Just press on the company logo to find out more about each specific project. As well, have a look at my history and cv below, to get a better idea of who I am and how might be able to help with your needs.
Clifton was employed as an UX consultant for Trebuchet Ltd for a medium sized scalable site build. I would recommend him to other businesses looking for an indepth, accessible and applicable analysis of site capabilities and future proof solutions.
Originally from Vancouver in Canada, I have been in Europe for the last 15 years, primarily in Dublin, Berlin and London. I have also spent time on site with clients in other places, including Amsterdam, Seattle, Rotterdam, Dusseldorf, San Francisco, Barcelona, Singapore, and New York.
20 years ago, I studied Media Design at the Vancouver Film School, followed by a Masters in Interaction Design at Westminster in London about 15 years ago. I am researching towards a phd or potential book looking at the design of technology and resulting human interaction.
Trinity College. Phd in Digital Arts & Engineering.
2012-2014 (on hold). Dublin. atrl.ie tcd.ie
Practice Based Research into the Performance and Design of New Instruments
Researching Frameworks of Computer Interaction, Cognition and Aesthetics
Designing Prototypes for New Instruments based on Theoretical and Practice Based Research
University of Westminster. Masters in Design for Interaction.
2003. London. wmin.ac.uk
Evaluation of Design for Psychological, Cultural and Technological Contexts
Thesis on Design for Comfort and a resulting Language Learning Network Framework
Presentation and Exhibition of Thesis Work at The Digital Hub in Dublin
Vancouver Film School. Associates in Digital Design.
1996. Vancouver. multimedia.edu
Media Studies focused on New Media Skills and Industry Applications
Focus on Project Management, Production, Marketing and Communications
Education Directly Related to the Professional New Media Field
Report. Wearables and Emotion Recognition.
Trinity Research Centre Publication. 2019. learnovate.ie
Report. UX & LX Review of MyPatientSpace Mobile MedTech App.
Trinity Research Centre Publication. 2019. learnovate.ie
Report. Effect of Gamification on Students With Learning Disabilities.
Trinity Research Centre Publication. 2018. learnovate.ie
Book. New Media Cognition (working title).
Undisclosed Book in process, 2018 onward.
Article. Changing Minds. A Conceptual Framework for Relational Cognition.
Boxes and Arrows Article, 2018. boxesandarrows.com
Articles. Success Stories. Design is Rocket Science. Zen and the Art of IA (UX)
3 Boxes and Arrows Articles, 2007. boxesandarrows.com
Article. Architecting Our Profession.
Boxes and Arrows Article, 2005. boxesandarrows.com
Book. Thinking Squared: The Object 1 Approach.
Object 1. 2003. London. digitas.com
Article. Exploring Content Filters.
Boxes and Arrows Article, 2002. boxesandarrows.com
Book. Constructing Usable Shopping Carts. eCommerce Design Book.
Apress Wrox Glasshaus Publishers. 2002. London. apress.com
Book. Flash Personalisation. Chapter in Dynamic Content Studio Book.
Apress Wrox Friends of Ed Publishers. 2002. London. apress.com
Reviewer. ActionScript Studio, Flash MX Usability, iMovie, Dreamweaver.
Apress Wrox Friends of Ed Publishers. 2001. London. apress.com
IXDA Initiative Leader. Online Resources for Industry Tools and Job Seeking.
Interaction Designers Website. 2003 - 2005. ixda.org
UXDA (UPA) Participant. Usability Professionals and User Experience Meetings and Presentations.
User Experience Design Association. 2000 onward. uxpa.org
SIG-IA Member. Community focused on the Initial Formation of IA and UX as a Profession.
Information Architecture Society. 2000 onward. asist.org
IAI Mentor. Official mentor for assistance and direction for newcomers to IA and UX.
Information Architecture Institute. 2008 onward. iainstitute.org
Panel Speaker. Future of Work and Learning.
Learning Tech Labs. Dogpatch Labs. 2018. Dublin. learningtechlabs.co
Presentation. Reports from the European Information Architecture Summit.
Conference Presentation. Isobar. Dublin. 2015. isobar.com
Presentation. Musical Surfaces: Instrumental Awareness and Visualisation of Sound.
Art Technology Research Laboratory. Queens University Belfast. 2013. atrl.ie
Presentation. Sound Interactions: Techniques in Understanding the Design of New Musical Instruments
Art Technology Research Laboratory. Trinity University Dublin. 2013. atrl.ie
Presentation. State of the Field.
Interaction Design Centre. University of Limerick. 2010. Limerick. idc.ul.ie
Presentation. Gestural & Touchscreen Research. Presenting Research with ESA.
UXCamp. 2010. Berlin. uxcampeurope.org
Exhibition. Out Cold. Realtime Lifeline System for survival in extreme temperatures.
Design for the Cold. The Design Exchange. 2005. Toronto. dx.org
Presentation. Experience Cards. A Design Tool for Scenario Development
IA Summit. 2005. Montreal. iasummit.org
Presentation. Open Source Design.
Simon Fraser University SIAT Faculty. 2004. Vancouver. siat.sfu.ca
Teacher. Design Council: Teaching Design of Game Devices to Schools.
Designers Into Schools Week. 2004. London. designersintoschools.org.uk
Organiser / Speaker. Open Source Design & Language as Design with Mark Rettig, at the BBC.
Interaction Designers Talks. 2004. London. ixda.org
Presentation. Blueprinting: Moving into Precision.
IA Summit. 2004. Austin. iasummit.org
Presentation / Speaker. Towards Comfort. Blueprint for Learning System.
The Digital Hub. Exhibit3. 2003. Dublin. thedigitalhub.com
Article / Speaker. Panel Speaker. The Big Issue Debate on eCommerce, ‘Me-Commerce'.
CreateOnline. 2001. London. createonline.co.uk
Download my CV to have a look at my history in more detail.Clifton Evans